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Designed for new Leasing Agents at both market-rate and affordable housing designated properties, this essential onboarding class offers an overview of the core job functions and necessary skills to be successful in this new role. A complete walkthrough of a leasing lifecycle is performed, from pre-screening applicants to tenant move-out. Additionally, a foundational review of the Fair Housing Act is conducted that thoroughly rounds out the most important elements a new leasing agent must perform.
Learning Objectives:
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Function fully compliant with the Fair Housing Act while balancing the range of leasing agent duties.
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Develop soft skills for tenant relations such as pre-leasing duties, application and re-certification management, and managing daily maintenance.
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Understand the best practices for tenant file organization.
Time: Approximately 2 hours
Level: Introductory
Target Audience: New Leasing Agents
Completion
The following certificates are awarded when the course is completed:
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Certificate of Attendance |