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Support Assistant

Let us connect you with the right person!

Choose the option that best fits your situation, and we will guide you to the right next step.

I take courses through Zeffert via my employer

Great! There are a couple of people who can help you. First, what is your problem?

I forgot my UserID and/or password and cannot log in
Contact your organization’s system administrator. This will usually be your direct manager or the manager of your company’s training department. They can access your username and password for you.
I am no longer with my employer and need to take over my account
Please contact us at registration@zeffertuniversity.com.
My account has been archived
Contact your organization’s system administrator. This will usually be your direct manager or the manager of your company’s training department. They can unarchive your account for you.
I purchased a Zeffert course individually

Great! There are a couple of people who can help you. First, what is your problem?

I forgot my UserID and/or password and cannot log in

If you are registered for a Live Webinar training, your UserID is located in any of the emails you received leading up to the scheduled date of the training. Please search your inbox for one of these emails to retrieve your UserID.

For a forgotten password, please use the “Forgot Password?” link on the login page. Check your spam folder if you do not receive an email.

If you still need assistance, please contact us at registration@zeffertuniversity.com.

I want to purchase another course for myself or someone else

Great! You can purchase a course through our catalog.

If you have questions about courses or want to pay by check, contact Mandi Lewis at mlewis@zeffert.com.

Interested in Private Training for your team or organization? Visit our Private Training tab for more details.

I have questions about the training content that I need answered before I purchase

We are happy to help answer any questions you have. Please contact Mandi Lewis at mlewis@zeffert.com.

Interested in Private Training for your team or organization? Visit our Private Training tab for more details.

I do not have an account, but want to make one

Great! You can purchase a course through our catalog.

If you have questions about courses or want to pay by check, contact Mandi Lewis at mlewis@zeffert.com.

Interested in Private Training for your team or organization? Visit our Private Training tab for more details.