Fair Housing is more than rigid rules to memorize. It is the foundation of a successful, inclusive operation. This 3-
hour virtual training goes beyond standard definitions to explore the "why" behind the Fair Housing Act (FHA).
Designed for site staff, leasing professionals, and property managers, this session bridges historical context and real-world application. Participants will explore how systemic issues shaped today’s regulations, examine the costs of
non-compliance, and learn daily protocols that guarantee an equitable experience. By understanding the intent
behind the laws, professionals are empowered to move from risk avoidance to proactive compliance excellence.

The Foundation & The "Why" Behind the FHA
- The Historical Roadmap: A look into the passage of the Fair Housing - Act of 1968.
- The 7 Protected Classes: A close look into federally protected classes.
The Daily Operations
- Standardizing interactions so every email, call, and tour delivers a fair, welcoming experience.
- How fair housing applies to social media, reviews, and virtual leasing.
- Legal Framework
- Disability civil rights laws, Section 504, FHAA, ADA, and design requirements.
Reasonable Accommodations & Modification
- Accommodations vs. Modifications: Protocols for processing policy exceptions and structural changes.
- How to verify service and emotional support animal (ESA) requests while maintaining legal boundaries.
Fair Housing and Maintenance Policies & Work Orders
- Implementing fair policies and handling work orders.
- Maintenance Duties & Tenant Relations: Responsibilities and best practices.
The Cost of Fair Housing Violations
- Financial Penalties and Damages: The legal, financial, and operational risks of non-compliance.
- How consistent documentation, communication, and decision-making reduce risks. 

Purchase access for multiple people using our "For Someone Else" feature at checkout. Groups of 10 or more will receive 20% off their total purchase.